How to make an appointment

To make an appointment, please use our eConsult – Consult your GP online.

Cancelling An Appointment

Please contact us as soon as possible to enable another patient to be seen. When the surgery is closed, you can cancel an appointment online or via the cancellation line on 01452 862247 option 2.

Extended Hours

We stay open late on Wednesdays and start early on alternate Wednesday, Thursday and Friday mornings. These appointments are offered for people who work and can not have time off work to come to the surgery. We will do our best to accommodate you if you require one of these appointments. We would request that patients who are not working do not request these appointments.

Medical Record Consent

The doctor or nurse will need your consent to access your medical record. You will be asked for your consent when you book, and again when you arrive for your appointment. If you later change your mind and do not consent to your record being accessed, you will not be seen.

Attending an Improved Access Appointment

The Improved Access Clinics are staffed by GPs from the surgeries, but it is unlikely you will see your own GP. Please bring a list of any medication you currently take, and you might find it helpful to write down your concerns so the GP has a clear idea of what the current problem is. Please arrive 5 minutes early, or on-time for your appointment. If you are late you may not be seen.

Tests or Referral to Hospital

Following your consultation, if you need to have further investigations such as blood tests or x-rays, or you need to be referred to a specialist at the hospital, your own GP will be notified and will make the referral for you.


If you need medication, such as antibiotics, you will be given a paper token prescription to take to any pharmacy to be filled. A list of late opening pharmacies will be displayed outside the surgery.

After Your Appointment

If you have any further concerns or feel you need to be seen again, please contact your own GP surgery to arrange to see your own GP.

Who To Contact

Your first point of contact should always be your own GP surgery who will be able to assist you.